Can I add more images to my map listing

We only allow one image for the map listings but you can add additional images to you Wine Vendor page. You can signup and get a free Wine Vendor page here.

My logo is missing or cropped

Logo and links are only available for map subscribers. We charge a small annual fee to include your logo, short description and links. Please make sure you have submitted your map location and added your logo and description for the map submission form here.

If you see your logo and it is cropped or you would like change your logo then please send a new image to us at david@wineadventurer.co.uk. Make sure that the image is at least 400px wide and no larger that 1000 x 1000px. We can accept jpg, png and gif file formats. We will used your new logo and ensure that it is the correct format and update your map listing.

My location is not showing in the right place on the map

Map locations are usually generated by Google map positions. If these are not positioned correctly then you can let us know and we can move these for you. A location can also be set to a specific Latitude and Longitude coordinates. If you know these then please let us know. Contact us using the form here and add your updated to the massage area. We will verify these using Google maps.

I have added a new Wine and or Event but it is not showing on the site

We need to check and approve your wines and events to make sure they are correctly formatted. Checking that it is categories and the correct attributes have been added to ensure that it is easy for the customer to fine. This help to make sure that they are ready for a customer to choose and purchase.

When will my account be live?

You account will go live as soon as we have reviewed your account and approved. You will be send a email notification when your account is live.

How are dates and times managed for each Wine Vendor?

Calendar availability is based on the input provided by the vineyard or winery themselves. Calendars can be synced with Google Calendars that you can use to ensure any bookings made direct with the venue do not create duplicate bookings with those booked via WineAdventurer.co.uk

What happens is a visitor cancels their visit?

A visitor is allowed to cancel their visit up until 48 hours prior to the event. Any cancellation or no show after 48 hours prior to the event will still be paid for.

When do I get paid for completed orders?

All wines will be paid for once they have been delivered to the customer. Funds will then be transferred to your account.

Events booked on the site will be paid 48 hours prior to the event. This allows for any event that the customer decides to cancel before this period.

How do I know when I have sold wine?

When wine is purchase on WineAdenturer.co.uk the wine vendor is sent an email with all the order details to send the wine. You can also view your orders in your account area.

How do I know if someone books one of our events?

You will get an email from WineAdenturer.co.uk when an event is book. The email will contain the users booking details, time and date and quantity booked. You can also login and view these details in your account area.

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